In 2020, Neles defined the new strategy for sustainable profitable growth. Our strategy is based on outpacing the market growth while delivering the most all-around reliable customer experience. The cornerstones of our strategy are innovations and product reliability, service leadership and digitalization and valve automation. As part of our strategy, we continue to integrate sustainability throughout the value chain.

Global businesses and local customer service

Neles’ competitiveness is based on the high-quality of its products and services, its proven technologies and its global team of experts. The cornerstones of our strategy are: broadening our innovations and product reliability, expanding our multi-channel service capabilities supported by digitalization, and accelerating growth in valve automation. Neles businesses have been organized in three business lines, Valve Equipment, Valve Controls and Actuator and Services, and centralized operations function to support daily execution of our strategy.

To enable collaboration with customers, Neles has market-specific sales organizations in four market areas. Our global presence in 38 countries is further enhanced by a growing network of channel partners. In 2020, we continued the development of our sales and services network by adding 25 new channel partners to our network globally.

Innovations and product reliability

We are constantly developing our portfolio of high-engineered valves, valve controls and standard solutions to meet the diverse needs of our customers. Our know-how is based on 65 years of industry-changing innovations. Our technologies and capabilities put us among the global leaders in valves and valve automation. We achieve this through constant development of product quality, material efficiency and operations.


Service leadership and digitalization

Neles is an industry leader in services. Our service portfolio covers the entire plant lifecycle from start-up of new plants to modernization and upgrade of existing ones. Customers rely on us not only for our products but also to guide them in what works best for their processes and to help them with their most demanding applications.

Through our expertise, a global service network supported by our channel partners, and advanced diagnostics and data-driven solutions, we are committed to being an all-round reliability partner for our customers. We also develop new methods to interact and transfer data with our sales partners and customers.

Valve automation

Valve controls and actuators play a key role in ensuring process performance and safety, regardless of the valve in use. Together they form the core of a valve automation solution. Accurate control and automation solution helps to ensure production quality and minimize the amount of production losses. It also allows optimizing the material flows as well as use of chemicals and energy.

Neles is among the top three players in valve controls and top five in actuators. We aim to accelerate growth in valve automation: we are focusing on the development and expansion of our current valve automation solutions portfolio and on developing dedicated channels to be able to serve a wider range of customers.

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