Continued support during the COVID-19

to our valued customers and partners

During the past months, we have witnessed how the COVID-19 outbreak is rapidly impacting our operating environment around the world. We are updating this page with answers to frequently asked questions and other information as the situation develops.

Updates and information for Neles’ customers and partners

Like the global and local health and government authorities, we focus on securing the health and safety of our employees, customers and partners by doing our best to control the virus from spreading. As the situation has developed, we have implemented additional health and safety measures to be able to continue our operations and support our customers around the world. 

To support the decisions and guidance given to our businesses and market areas, we established global and regional COVID-19 task force teams to maintain our local operations around the world to ensure maximum flexibility and continued customer service in different types of scenarios.  We are constantly utilizing our global supply chains, network and competences to mitigate and reduce impacts on customer projects and deliveries.

Should you have questions or concerns related to your orders or deliveries and the services and support we are offering in this changing situation, please reach out to your local Neles team

“During these past months, we have witnessed how the COVID-19 outbreak is rapidly impacting our operating environment. Our focus is on securing the health and safety of our employees, customers and partners. In this unprecedented situation, we remain committed to serve and support our customers.”

Olli Isotalo, President & CEO

Contact us

for any questions or concerns related to your orders or deliveries and the services and support we are offering