Services for valves and pumps

Reliability is at the core of every successful process plant’s operations. It leads to higher availability, safety – and profitability. By taking a proactive approach, you can stay ahead and gain deeper understanding of your plant and equipment. Valmet helps to transform plant data into valuable information. These insights enable you making the best decisions on which valve or pump to monitor, what to repair, and what to replace.

90+ years of valve technology knowledge and experience

2000+ flow control experts, 400+ field service experts & and 40+ service centers globally

We are involved 150+ shutdowns and 100+ service agreements globally

Our product families: Neles™, Neles Easyflow™, Jamesbury™, Mapag™, Valvstone™, Stonel™, Flowrox™ and Valvcon™

Flow control services keep your plant in good condition

We are your reliability partner in valve and pump services. We’ve tailored our field service, shutdown and turnaround portfolio to help you reach your goals for safety, availability and profit. We help you keep up with the pace of business by providing you with practical proposals for long-term development. And we stay with you to solve bottlenecks, one at a time.

A reliability partnership with Valmet puts you back in the driver’s seat. We’ll provide you with information about the condition of your devices, reducing unnecessary risk and empowering you to make smarter decisions for better plant performance.

With our valve and pump and service you get:

On time trouble-free delivery of valve and pump spare parts and services
Cost savings through optimized service cycles and reduced equipment downtime
Longer life cycle for your valves and pumps

Want your plant to operate at peak performance? Let us share some ideas.

Valve and pump services offering

Parts for valves

Neles™ spare parts meet the original material and specification requirements of the valve assembly initially purchased. The use of genuine parts ensures that they are specifically suited for your industrial process, and their certificates remain legitimate. Your valves perform as intended, reaching their maximum lifetime.

Valve maintenance and repairs

All valves must be repaired at some point. Incorrect repairs or the use of inferior parts create safety risks. That’s why being your reliability partner means we carefully plan maintenance and only use original spare parts to reduce the number of unexpected production breaks and failures. Quality repairs using original spare parts ensure that your valves meet their original specifications after maintenance and will reach their maximum lifetime.

Spare parts for Flowrox™ pumps

Flowrox has a wide selection of spare parts for own peristaltic pumps (hoses, tubes, etc). We also manufacture and deliver spare parts for all PC (progressive cavity) pumps - stators, rotors, drive shafts, coupling rods, joint assemblies, bearings sets and sealings.

Plant maintenance and lifecycle services

A single equipment failure can cost thousands in lost production. We can help you to prevent these failures and keep your plant running at its full capacity. Well-designed maintenance planning and effective service execution ensure the safety and availability of your field devices and reduce downtime.

PID tuning and process control services

In a typical plant, many controls and processes are not operating optimally, which can result in less stable production, higher raw material usage, increased energy consumption and lower yield. Neles™ PID tuning and process control services are designed to identify controls impacting performance and help you return to optimal production.

Read how we support our customers

Maintainability of pumps increases reliability of the process at Terrafame

Terrafame Ltd. is a Finnish multi-metal company specializing in nickel and zinc production by bioheapleaching at its mining site located in Sotkamo, North of Finland. Flowrox™ pumps have been a reliable part of the filtration process for over 10 years.

Webinar: Maximize reliability with modern, data-driven shutdown planning

See webinar

Versatile butterfly valves – A favorite among customers and channel partners

To us, versatility means suitability for a wide range of applications and operating environments. It also means ease, flexibility and reliability. Our range of versatile Neldisc™ and Wafer-Sphere™ butterfly valves are all these things.

Service is a key benefit of the product itself

Neles butterfly valves are a trusted part of many industrial processes the world over. There are currently more than a quarter of a million butterfly valves installed around the globe. And this number only includes the valves in our installed base database. In addition to the products themselves our service expertise is often a key reason behind many clients selecting our butterfly valves.

Increased productivity with durable valves at Twin Rivers Paper

At Valmet, we take care of even the smallest details and issues our customers might have. Our distributor Everest Automation helped our customer Twin Rivers Paper, in Edmundston, New Brunswick, Canada, to find a solution to the challenges they were have with leaking valves, which was resulting in lower productivity. We interviewed Gilles Theriault from Twin Rivers about the initial challenge they had, and the good results after the expert service.

Valve management service provides production reliability for maintenance shutdowns at Outokumpu’s steel plant

The Outokumpu steel plant is an impressive sight next to the Gulf of Bothnia in Tornio. Despite being Outokumpu’s largest plant, it is very compact with everything close by. The plant produces stainless steel, and its history dates back to the 1960s. Its cooperation with Neles has spanned decades. “Cooperation has always been key,” says Aleksi Korteniemi, Category Manager, Outokumpu.

Read the success story