Valve services
Your reliability partner
Reliability is at the core of every successful process plant’s operations. It leads to higher availability, safety – and profitability. By taking a proactive approach, you can stay ahead and gain deeper understanding of your plant and equipment. Neles™ helps to transform plant data into valuable information. These insights enable you making the best decisions on what devices to monitor, what to repair, and what to replace.
90+ years of valve technology knowledge and experience
2000+ flow control experts, 400+ field service experts & and 40+ service centers globally
We are involved 150+ shutdowns and 100+ service agreements globally
Our product families: Neles™, Jamesbury™, Mapag™, Valvstone™, StoneL™ and Valvcon™
Valve services keep your plant in good condition
Neles is your reliability partner in valve services. We’ve tailored our field service, shutdown and turnaround portfolio to help you reach your goals for safety, availability and profit.
We help you keep up with the pace of business by providing you with practical proposals for long-term development. And we stay with you to solve bottlenecks, one at a time.
A reliability partnership with Neles puts you back in the driver’s seat. We’ll provide you with information about the condition of your devices, reducing unnecessary risk and empowering you to make smarter decisions for better plant performance.
Want your plant to operate at peak performance? Let us share some ideas.
Services offering
Valve parts
Neles™ spare parts meet the original material and specification requirements of the valve assembly initially purchased. The use of genuine parts ensures that they are specifically suited for your industrial process, and their certificates remain legitimate. Your valves perform as intended, reaching their maximum lifetime.
Valve maintenance and repairs
All valves must be repaired at some point. Incorrect repairs or the use of inferior parts create safety risks. That’s why being your reliability partner means we carefully plan maintenance and only use original spare parts to reduce the number of unexpected production breaks and failures. Quality repairs using original spare parts ensure that your valves meet their original specifications after maintenance and will reach their maximum lifetime.
Plant maintenance and lifecycle services
A single equipment failure can cost thousands in lost production. We at Neles™ can help you to prevent these failures and keep your plant running at its full capacity. Well-designed maintenance planning and effective service execution ensure the safety and availability of your field devices and reduce downtime.
PID tuning and process control services
In a typical plant, many controls and processes are not operating optimally, which can result in less stable production, higher raw material usage, increased energy consumption and lower yield. Neles™ PID tuning and process control services are designed to identify controls impacting performance and help you return to optimal production.
Read how we support our customers
Customers are the spice of my work
We interviewed sales manager Kari Rimpisalo about his long career at Neles. At the beginning of his career, Kari ran our service center in Kemi, Finland, by himself. Today, this well-rounded individual has a team of colleagues around him. What is the best thing about his job?
Availability service guarantees the delivery of valves to Terrafame mine in six hours
Availability service is a service format developed by Neles to guarantee that the client receives the necessary components within the required timeframe. Based on its agreement, Terrafame’s multi-mineral mine in Sotkamo gets new valves delivered within six hours.
Read the success story
Valves secure power plant reliability
The power plant process involves challenging conditions, and the plant must remain on stream continuously. Control valves are a small but important part of the process: they control flow and keep the power plant’s process stable, helping to ensure that the plant operates efficiently.
Read the success story
Suzano advances towards Industry 4.0
The Imperatriz Unit in Maranhão has adopted a solution that predicts faults in high criticality processes and reduces downtime for automatic on-off type valves.
Flexibility to secure production and maintenance your way – Availability and Performance Services
Operating a production facility requires that the personnel scurry to keep the plant running, meet the daily targets and fix anything ...
Good preparation for a major shutdown saves time and money
Every shutdown is a major investment of time and resources, but can be optimized using the latest tools and extensive maintenance expertise.
Win-win service at Grupa LOTOS refinery
The best service solution is the one that fits the customer’s needs best. At the Grupa LOTOS Refinery, in Gdansk, Poland, Neles’ full-fledged customer service is a reality. It features a business focused service agreement, a maintenance presence near the customer and looking after the refinery’s valves and operation.
SCA pulp and paper plant sets new standards
Sustainability and high plant availability are the main requirements of the paper and pulp industry. This goes for SCA as well, which operates its largest European integrated plant for the manufacture of tissue products in Mannheim, Germany. Among other products, some 120,000 tons of pulp are produced here annually in a continuous digester.
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